Question 1

What is Skinwaste?

Accepted Answer

Skinwaste (waste.gg) is a provably fair CS2 gaming platform. You can open Card Cases, compete in case Battles, and play EZ Coinflip, EZ Jackpot, Double+, Prisma Multiplier, Dice, Towers, and Twenty One. Winnings can be redeemed as CS2 skins or crypto.

Question 2

Is Skinwaste provably fair?

Accepted Answer

Yes. Every result can be independently verified.

• Battles, EZ Coinflip, EZ Jackpot, Double+, and Prisma Multiplier combine our server seed with a future EOS blockchain block, so nobody (including us) knows the result before the block is produced.
• Dice, Towers, Twenty One, and Card Cases use your own seed pair: a hashed server seed shown in advance, a client seed you can change at any time, and a nonce. When you rotate your seed, the old server seed is revealed so you can check every past result.

Visit the Provably Fair page for verification tools and details for each game.

Question 3

What are Coins and Tokens?

Accepted Answer

Skinwaste has two balances:

• Tokens — Credited when you deposit. Tokens can be played on every game mode but cannot be redeemed, and Token plays don't earn XP, rakeback, level case keys, race points, or affiliate commission. Tokens have their own separate Rain and Rain jackpot.
• Coins — Bonus Coins are credited alongside your Tokens. Coins can be redeemed as crypto or spent on CS2 skins in the Marketplace once your playthrough requirement is cleared, and Coin plays count toward all rewards.

Click your balance in the header and choose "Play with Coins" or "Play with Tokens" to switch.

Question 4

Who can play on Skinwaste?

Accepted Answer

You must be at least 18 years old to create an account and play. Skinwaste is not available in some countries and regions; if you visit from a restricted location, a notice is shown and access may be blocked. Sign-ups from disposable email addresses are blocked.

Question 5

How does the affiliate system work?

Accepted Answer

Create your referral code on the Affiliates page and share it. You earn a commission on every Coin play your referred players make, calculated as a percentage of the house edge on those plays. Your commission rate increases as you unlock higher affiliate tiers by bringing in more players and deposits — your current tier and the requirements for the next one are shown on the Affiliates page.

You can claim your earnings at any time from the Affiliates page. Claimed earnings are added to your Coins with a 1x playthrough requirement. Your affiliate code can be changed once every 7 days.

Question 6

Do I get anything for using a referral code?

Accepted Answer

Yes. The first time you use a referral code, you receive 3 free openings of the Welcome case. A verified email is required. You can switch to a different referral code once every 14 days, but the welcome bonus is only given once per account.

Question 7

Can I get sponsored or partner with Skinwaste?

Accepted Answer

We work with streamers and content creators of all sizes. Apply for the creator program from the Affiliates page by submitting your channel details, and our team will review your application. You can also reach us at contact@waste.gg or DM us on X/Twitter.

Question 8

What game modes are available?

Accepted Answer

Skinwaste offers nine game modes:

• Battles — Open the same cases as your opponents; the battle mode decides who takes the items.
• Card Cases — Open CS2 skin cases with provably fair odds.
• EZ Coinflip — A 50/50 flip between two players. The winner receives the combined play amounts, less the game fee.
• EZ Jackpot — Players add to a shared pot and the winner is picked with odds based on each player's share. You can also back another player in the pot.
• Double+ — A roulette-style wheel with Red, Black, Green, and Lenny outcomes, boosted rounds, and a bonus jackpot.
• Prisma Multiplier — Pick Black, Purple, Pink, or Gold for multipliers up to 30x, with boosted rounds and a bonus jackpot.
• Dice — Set your own win chance and roll, with manual and autoplay modes.
• Towers — Climb rows of tiles across five difficulties (Easy to Nightmare), avoid the bombs, and collect your current winnings to end the round.
• Twenty One — Blackjack with Main and optional Sides: Pairs, Top 3 and 21+3, plus split, double and insurance.

Question 9

How do Case Battles work?

Accepted Answer

Every player in a battle opens the same cases, one round at a time. The mode decides the winner:

• Normal — Highest total value wins everything.
• Crazy — Lowest total value wins everything.
• Jackpot — A random spin picks the winner; the higher your total, the bigger your chance.
• Crazy Jackpot — A jackpot spin where the lowest total gets the biggest chance.
• Terminal / Crazy Terminal — Only the last case counts. The most (or least) valuable item on the final case wins the whole battle.
• War / Crazy War — The highest (or lowest) item each round claims every item from that round.
• Team War / Crazy Team War — War rules played between teams; team winnings are shared equally.
• Group — All items are split equally between every player.

Battles support 1v1 up to 6-player free-for-all, team formats (2v2, 2v2v2, 3v3), and group battles for 2 to 6 players. Tied results are settled by a provably fair tiebreaker. Private battles are hidden from the battle list and can only be joined with the link. The battle creator can fill empty seats with bots.

Question 10

What is Borrow mode in Battles?

Accepted Answer

Borrow lets you pay less to enter a battle in exchange for a smaller share of your winnings. If you borrow 40%, you pay 60% of the battle cost and receive 60% of anything you win. Each player picks their own borrow amount when creating or joining, so other players' choices don't affect your share. Borrowing does not change your chance of winning.

Question 11

Can I cancel a game after creating it?

Accepted Answer

No. Coinflips and Battles stay open until other players join, and players can't cancel them. If you don't want to wait, the creator can call a bot to fill the empty seats. If a game seems stuck, contact support.

EZ Jackpot plays can't be cancelled once confirmed. If a round can't start or runs into an error, all plays in that round are refunded automatically.

Question 12

What are the skins shown in EZ Coinflip?

Accepted Answer

The skins displayed beside EZ Coinflip games illustrate the play amount. They cannot be traded or redeemed and do not affect the result. Play amounts and winnings use your selected balance: Coins or Tokens.

Question 13

What is the house edge?

Accepted Answer

The house edge depends on the game:

• Dice and Towers — 4% (96% RTP).
• Twenty One — 99.43% RTP on Main with standard play. Sides have their own win multipliers.
• EZ Coinflip and EZ Jackpot — The winner receives the pot minus a 1% fee.
• Card Cases — The edge is built into each case's price.
• Battles — No extra fee. Winners receive the full value of every item unboxed; the only edge is the one in the case prices.
• Double+ and Prisma Multiplier — Each color has fixed odds and win multipliers. Boosted rounds and the bonus jackpot return extra value to players.

Each game's rules and win multipliers are shown on the game page.

Question 14

How does the Rain system work?

Accepted Answer

Rain is a recurring giveaway funded by a small part of every play placed on the site. Coins and Tokens each have their own Rain pool.

When Rain starts distributing, a short join window opens. To join, you must be at least Level 5, have a verified email, pass captcha and be eligible to claim rewards. Banned or self-excluded accounts and sponsored creator accounts cannot join. Regular Rain uses weighted random distribution: KYC-approved participants have a 2:1 weight compared with other participants, without a guarantee of twice the reward. If nobody joins, the pool carries over to the next Rain.

Every Rain also has a 10% chance to trigger the Rain jackpot, where one player wins the whole jackpot pool. Placing plays (Level 3+) or tipping the Rain enters you into the jackpot draw, and higher levels get slightly better odds. You can tip the Rain before it starts distributing to grow the pool for everyone.

Question 15

What deposit methods are available?

Accepted Answer

Open the cashier and choose Deposit:

• Crypto — Bitcoin, Ethereum, Litecoin, Solana, USDT, USDC, and more, on several networks. Your deposit address is permanent. We don't charge a fee on crypto deposits.
• CS2 Skins — Deposit skins through Skinsback, SkinDeck, or Cash4Skin.
• Cards — Pay by card and other checkout options, including Apple Pay and Google Pay.
• Gift Cards — Redeem Skinwaste Gift Cards, Kinguin, and Difmark codes.
• Local Methods — Bank transfer, cash, e-wallets, and other regional options.

Available methods depend on your country. The cashier always shows the currencies and networks that are currently supported.

Question 16

How do I redeem my Coins?

Accepted Answer

You can redeem your Coins in two ways:

• CS2 Skins — Redeem Coins for skins in the Marketplace and receive them by Steam trade offer. Link your Steam account and set your Trade URL first.
• Crypto — Redeem for Bitcoin, Ethereum, Litecoin, Solana, USDT, USDC, or POL (available networks are shown in the cashier). The network fee is deducted from the amount you redeem.

Before redeeming, you need a verified email and your playthrough requirement must be at zero. Tokens cannot be redeemed.

Question 17

What playthrough requirement applies before redemption?

Accepted Answer

Yes. Every deposit adds a playthrough requirement equal to the Coins credited (1x). Claimed rewards such as rakeback, affiliate earnings, promo codes, level cases, and race prizes also add a 1x playthrough requirement.

Only plays with Coins reduce it. Once it reaches zero, you can redeem crypto or buy skins in the Marketplace.

Question 18

What are the minimum deposit and redemption amounts?

Accepted Answer

Deposit minimums depend on the payment method and are shown in the cashier before you pay. Crypto redemptions have a minimum amount, shown on the Redeem tab. Blockchain network fees are shown before you confirm and are deducted from the amount you redeem.

Question 19

Why is my skin deposit still pending?

Accepted Answer

Steam trades have a trade protection period of up to 8 days, during which a trade can be reversed. Skinsback and Cash4Skin deposits are credited once that period ends. SkinDeck deposits may give you an instant partial credit based on your level, with the rest credited after the hold. If a trade is reversed, any credit for it is removed from your balance.

Question 20

How long do redemptions take?

Accepted Answer

Crypto redemptions may be reviewed by our team before they are sent. Once approved, they are sent to the blockchain and arrive after the network confirms them. If a redemption is rejected, the Coins are returned to your balance. Marketplace skins are delivered by Steam trade offer.

Question 21

My deposit hasn't been credited yet.

Accepted Answer

Crypto deposits need blockchain confirmations, which can take from a few minutes to over an hour depending on the network. Make sure you sent the right currency to the correct address on the network selected in the cashier. Deposits sent on the wrong network may not be recoverable. For skin deposits, see "Why is my skin deposit still pending?" above.

If your deposit still hasn't arrived, contact support at contact@waste.gg with your user ID and the transaction ID.

Question 22

My redemption hasn’t arrived. What should I check?

Accepted Answer

Check the status of your redemption in your profile transactions. Pending redemptions may still be under review. For crypto, make sure the receiving address and network were correct; transactions sent to a wrong address cannot be reversed. For skins, check your Steam trade offers. If you're still having issues, contact support with your user ID and the redemption details.

Question 23

How are crypto exchange rates calculated?

Accepted Answer

Crypto deposits and redemptions are converted at live market rates provided by our crypto payment processor. The conversion is shown before you confirm.

Question 24

What rewards can I earn?

Accepted Answer

Skinwaste offers several reward systems:

• Rakeback — Get back part of the house edge on every Coin play, claimable daily, weekly, and monthly.
• Level Cases — Earn keys as you level up and open tier cases on the Rewards page.
• Degens Club — VIP ranks that increase your rakeback as you gain XP.
• Race — Compete on play leaderboards for Coin prizes.
• Rain — Recurring giveaways with a jackpot chance.
• Promo Codes — Redeem codes for free Coins on the Rewards page.
• Affiliate Earnings — Earn commission from your referred players' plays.

Question 25

How does Rakeback work?

Accepted Answer

Rakeback returns a percentage of the house edge on every Coin play. Your rakeback rate increases as you rank up in the Degens Club. Token plays don't earn rakeback.

Rakeback is split into three pools:
• Daily — Claimable every 24 hours. Each claim pays part of the daily pool, starting at 5% and growing by 5% for every consecutive day you claim, up to 100% after a 20-day streak. Missing a day resets the streak, and unclaimed rakeback stays in the pool.
• Weekly — Unlocks every Saturday at 17:00 UTC.
• Monthly — Unlocks on the 1st of each month at 17:00 UTC.

Claimed rakeback has a 1x playthrough requirement. A verified email is required to claim.

Question 26

How do levels and XP work?

Accepted Answer

You earn XP for every Coin play. The amount depends on your play amount and the house edge of the game you're playing. Token plays don't earn XP. Leveling up gives you a chance at level case keys, unlocks Degens Club ranks with higher rakeback, and improves your odds in the Rain jackpot.

Question 27

How do Level Cases work?

Accepted Answer

Levels are grouped into tiers, and each tier has its own case and pool of keys. Reaching the first level of a new tier gives you bonus keys. For each level after that, you have a 30% chance for 1 key, 15% for 2 keys, and 5% for 3 keys. Reaching the last level of a tier gives you all the keys left in that tier's pool.

Open your cases on the Rewards page. A verified email is required, there is a 30-minute cooldown between openings, and winnings have a 1x playthrough requirement.

Question 28

What is the Degens Club?

Accepted Answer

The Degens Club is our VIP program. As you earn XP, you climb through the ranks, and each rank increases your rakeback rate. Your current rank, rakeback rate, and progress to the next rank are shown on the Degens Club page. More perks are coming soon.

Question 29

How does the Race work?

Accepted Answer

Races are play leaderboards with Coin prizes for the top players. You earn points on Coin plays based on play amount, and plays with a higher target multiplier earn more points, up to a cap. Plays with a target multiplier below 1.3x don't count. When the Race ends, prizes are paid out in Coins with a 1x playthrough requirement. See the Race page for the current leaderboard, prize pool, and end time.

Question 30

How do promo codes work?

Accepted Answer

Enter a promo code on the Rewards page to receive free Coins. Each code can be claimed once per account, and a verified email is required. Some codes have extra requirements, such as a minimum level or deposit amount. Promo code rewards have a 1x playthrough requirement. Follow our X/Twitter and Discord for new codes.

Question 31

What is the Vault?

Accepted Answer

The Vault is a separate balance for putting Coins aside so you don't spend them. Coins in the Vault can't be used for plays. You can also lock the Vault for a set time, from 10 minutes up to 30 days, and you can't take Coins out until the lock expires. You can add Coins to the Vault at any time, even while it's locked.

Question 32

How does the Marketplace work?

Accepted Answer

The Marketplace lets you buy CS2 skins from Skinsback and SkinDeck with your Coins. Filter by weapon, wear, price, and provider. After you buy an item, it is sent to you by Steam trade offer. You need a linked Steam account, a Trade URL set in your profile, and a playthrough requirement of zero.

Question 33

How do I create an account?

Accepted Answer

Sign up with email, Steam, or Google. You can start playing right away. Verify your email to unlock redemptions, tips, promo codes, rakeback, Rain, level cases, and affiliate claims. If you signed up with Steam, add and verify an email in your profile's Security tab.

Question 34

How do I link my Steam account?

Accepted Answer

Open your profile, go to the Steam tab, and click "Link Steam Account". You'll be sent to Steam to sign in, then asked to confirm. After linking, set your Steam Trade URL (found in your Steam inventory's trade offer settings) to buy skins in the Marketplace. You can update your Trade URL at any time, but it must belong to your linked Steam account.

Linking is permanent, and a Steam account can only be linked to one Skinwaste account.

Question 35

Can I change my username?

Accepted Answer

Yes. Change it in your profile settings under Account. Usernames must be 5–24 characters and can contain letters, numbers, and underscores. You can change your username once every 7 days.

Question 36

What is Self-Exclusion?

Accepted Answer

Self-Exclusion is a responsible gaming tool that takes a break from playing for you. Choose 3 hours, 24 hours, 7 days, 30 days, 60 days, or a custom length. While it's active, you can't play or claim rewards. You can still redeem your balance and use chat. Self-Exclusion can't be shortened or changed from your account once it starts, and it ends automatically.

Question 37

What is Incognito Mode?

Accepted Answer

Incognito Mode hides your username, avatar, and level from other players. You appear as "Hidden" in chat, activity feeds, leaderboards, and games. You can turn it on in your profile settings under Account. Your total play amount and winnings have their own privacy toggles in the same place.

Question 38

What is KYC verification?

Accepted Answer

KYC (Know Your Customer) is identity verification, handled by our partner Sumsub. You'll be asked to upload a government-issued ID and complete a short liveness check with your camera. Start it from the KYC tab in your profile, where you can also check your verification status. We may ask you to complete KYC for compliance reasons.

Question 39

How can I contact support?

Accepted Answer

Sign in and use the Support button in the Help Center to chat with our team. You can also email contact@waste.gg. Include any relevant transaction IDs so we can help you faster.

Question 40

I found a bug. How do I report it?

Accepted Answer

Please report bugs by email at contact@waste.gg or through a ticket on our Discord server. You may receive a bug bounty depending on the severity. Intentionally exploiting bugs that affect games or balances will result in a permanent ban without notice.

Question 41

Someone claiming to be Skinwaste staff added me.

Accepted Answer

This is a scam. Skinwaste staff will NEVER contact you through Steam, Discord DMs, or any other social platform. Never share your login details or accept trade offers from anyone claiming to represent Skinwaste outside of our official channels.

Question 42

I've been muted or restricted from the site.

Accepted Answer

Chat timeouts can be temporary or permanent depending on the offense. If you believe you were restricted unfairly, email contact@waste.gg or open a ticket on our Discord server.

Question 43

I think I have a gambling problem.

Accepted Answer

Please reach out. You can take a break at any time with Self-Exclusion in your profile settings, or lock Coins away in the Vault. Our support team is available at contact@waste.gg if you need help. Free, confidential help is also available from organizations such as BeGambleAware and Gambling Therapy.

Question 44

Can I delete my account?

Accepted Answer

Account deletion can't be done from the site. To request that your account and personal data be deleted, email contact@waste.gg from the email address linked to your account.

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